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Prinntify
1Identify›
2Download›
3Install
PRINTER DIAGNOSTICS

Software and drivers, made simple.

Identify your printer to find compatible software and guided setup support.

Select a product type

Let's identify your printer

Enter your serial number, product number or product name

Examples of where to find your product name

Compact all-in-one printer
Compact all-in-one printer

Or select your product from popular printers

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Need Windows 11 help?

Check on compatibility, upgrades and available fixes.

Printer support made simpler

Guidance for setup, drivers and everyday printer issues

Explore practical help for getting your printer connected, installed and working properly.

Printer setup and troubleshooting workspace
01

Printer Setup & Troubleshooting Assistance

We provide help with common printer setup and troubleshooting topics, including:

  • Connecting a printer to Wi-Fi
  • Printer offline troubleshooting
  • Printer setup and installation guidance
  • Printer driver installation and update support
  • General printer troubleshooting assistance
Printer ready for driver setup
02

Driver Download & Installation Guidance

Get clear, step-by-step guidance for keeping your printer software ready to use:

  • Finding drivers for your printer model
  • Selecting the correct operating system
  • Updating an existing printer driver
  • Resolving common installation errors
Printer support specialist ready to help
03

Help When You Need It

Our support resources can guide you through everyday printing problems:

  • Wireless and USB connection guidance
  • Print queue and spooler troubleshooting
  • Print quality and paper-feed assistance
  • Setup help for a replacement printer